Refund Policy

Thank you for shopping at Burfitt Tools Australia. 

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. This policy outlines the circumstances under which a refund, exchange, or return may be granted.

1. Eligibility for Refunds, Exchanges, or Returns
To be eligible for a refund, exchange, or return, the following conditions must be met:

  • The item must be unused and in the same condition as when you received it.
  • The item must be in its original packaging.
  • The return or refund request must be made within 5 days of the original purchase.
2. Non-Refundable Items
Certain types of items are non-refundable, including:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items
3. Returns Process
To initiate a return, please contact our customer service team at +61407338990 & murray@burfitt.com.au. Our team will provide you with instructions on how to return the item.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within 5 days.
5. Exchanges
If you wish to exchange an item, please contact our customer service team to arrange for the exchange. You will be responsible for any additional shipping costs.
6. Shipping
To return the item, you should mail it to [your address]. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
7. Contact Information

If you have any questions about our Refund Policy, please contact us at 

Email : murray@burfitt.com.au

Website : www.burfitt.com.au

Phone : +61407338990

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