At Burfitt Tools, safeguarding your privacy is our priority. Our privacy policy is simple: any information you provide to us remains confidential. We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact details and specific order information.
Limited Data Access
Within our organization, access to your personal data is restricted to a limited number of employees who have special access privileges and a legitimate need to know. While we may compile general demographic data based on your orders, this information is shared internally only and is anonymized, containing no personally identifiable information (PII).
Information Collected
To process your orders on our website, www.burfitt.com.au, we collect the following basic information:
First Name and Last Name
Address, City, State, Zip Code, and Country
Phone Number
Contact Email Address
Additionally, when you visit our site, our systems collect details about your computer’s internet connection, such as your IP address. While your IP address does not personally identify you, it helps us deliver web pages, customize the site to your preferences, calculate visitor numbers, and identify geographic locations of our visitors.
We ensure that no unauthorized person or organization, including visitors or external parties, has access to the information collected from you.
Modifying Your Information
You can update your personal details at any time by accessing the Edit Profile option on our website.
Information Sharing
We understand the importance of your privacy. The answer to “Who do we share your information with?” is simple: We do not rent, sell, or trade your information. However, in certain cases, information may need to be shared with:
Courier companies, credit card processors, and vendors to fulfill your orders.
Law authorities for legal compliance, fraud detection, and ensuring the safety of our website, employees, and users.
Apart from these scenarios, your information remains confidential and is not shared with any unauthorized parties.
Information Usage
The primary purpose of collecting your information is to serve you better. Specifically:
Your email address is used to confirm and update you about your order status.
It is also used to respond to customer service queries and send newsletters, if subscribed.
All other information is securely stored and will only be disclosed if required by law or in the event of disputes.
At Burfitt Tools, we are committed to protecting your privacy and ensuring your trust in us.
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