1. DO YOU SELL WHOLESALE TO SHOPS AND “ON SELLERS”?
Yes. The minimum order is $300 for the total order. To proceed we need to know all your business details and address. Please review our web site and select the items you are seeking then email the list to [email protected] DELIVERY IS FREE.
3. MY ORDER IS DELAYED
If your order has not arrived within 28 days, please call our Online Customer Services Team. You will need your order reference number from your order confirmation email.
4. DO YOU OFFER GROUP DISCOUNTS?
We do not offer any group discounts online. We always want to give you the best ranges available for your hobbies and great value for money, So our prices are the same for everyone to be fair on all of our customers.
5. HOW MUCH DO YOU CHARGE FOR DELIVERY?
Its free over $75 . But we charge $15 below $75 .
7. WILL I RECEIVE CONFIRMATION OF MY ORDER?
Yes. We will send you a receipt of your order in an email. Please read and check the details carefully to make sure that they are correct
2. HOW DO I BUY A PRODUCT?
1. Find the products that you want. Browse or search and filter using the choices to find the items that you want to order. Click on a product to find out more about it. 2. Add them to your Shopping Basket. On the product page, use the ‘Add to Basket’ button. A box will appear with the product that you have added for you to review. You can then ‘Go to Checkout’ or ‘Continue Shopping’. If you choose to ‘Continue Shopping’ the product will be added to your basket and you will be returned to the product page so that you can add more items to your basket. Choose ‘Go to Checkout’ when you have finished adding everything that you want. 3. View your Basket and Checkout Use ‘Your Basket’ at the top of the page to see what is in your basket at any time. On the ‘Your Basket’ page you can remove products, change the amount that you would like and choose a postage option. When you are happy with your product and postage choices, click the ‘Checkout’ button at the bottom of the page. 4. Checkout Choose whether you are an Existing Customer or a New Customer. Existing customers please use your registered email address and password to log in, or ask for a password reminder if you have forgotten. New customers click‘ Continue’. You will be asked for your name, email address and phone number. Don’t worry! – We never share your information with anybody else; this is just in case we need to contact you about your order. On the next page, you will be asked for billing and payment details before you confirm and pay. Please go to our Terms and Conditions to find out what methods of payment we accept and how it will be taken. 5. Order Summary We will send you confirmation of your order and a dispatch note by email.
6. MY CREDIT OR DEBIT CARD WAS REFUSED
Please send us your order again with a different payment card. You can contact the company that issued your card to find out why it was refused.
8. Why should I subscribe newsletter?
You should subscribe newsletter to get offers and discounts.